Refund Policy
Last updated: February 26, 2026
1. General
This Refund Policy explains when and how refunds may be issued for paid plans or purchases.
2. Eligibility
Refunds may be considered on a case-by-case basis where required by applicable law, or when there is a verified billing error.
3. Cancellation & Access
You can cancel your subscription at any time. After cancellation, you will continue to have access to the service until the end of your current billing cycle.
4. Non-Refundable Items
Unless required by law, fees may be non-refundable after service access has been provided, including but not limited to usage during the billing period.
4. How to Request a Refund
To request a refund, contact support@renewtrack.top and include your account email, order information, and a brief reason for the request.
5. Processing Time
If approved, refunds are typically processed back to the original payment method within 5–10 business days. Timing may vary by payment provider.
6. Changes
We may update this policy from time to time. Continued use of the service means acceptance of the updated policy.